Privacy & Cookies Policy

Clemorton Consultancy Limited is a management consultancy working with organisations in the UK and internationally.

Clemorton Consultancy Limited is the data controller for personal information collected through this website.

Our registered office is:Clyde Offices
48 West George Street
Glasgow
G2 1BP
United Kingdom

Company number: SC217262

For questions about privacy or the way we use your information, contact us at enquiries@clemorton.co.uk.

If you contact us through the website, by email or by telephone, we may receive information including your name, email address, telephone number, organisation, job role and anything you choose to tell us about your enquiry.

We use this information to understand why you have contacted us, respond to your enquiry, discuss potential work and maintain normal business correspondence.

Our lawful basis for doing this will normally be our legitimate interests in responding to enquiries and developing and managing our business relationships. Where our discussions lead towards a contract, we may also process information where necessary to take steps before entering into that contract.

We do not currently add people who make website enquiries to a marketing mailing list simply because they have contacted us.

Our website may include a diagnostic designed to help you think about aspects of your organisation such as clarity, leadership, capability, execution and change.

You can complete the diagnostic and view your initial results without providing your name or contact details.

If you subsequently choose to discuss your results with Stuart or Andy, we may ask you to provide contact information and relevant information about your organisation so that we can respond to you.

Providing those details is optional. We will use them for the same purposes as other business enquiries described above.

If you choose to request your detailed diagnostic report, we will use your name, email address and relevant diagnostic information, including your answers and results, to send you that report and to deal with any subsequent enquiry.

We do not use the diagnostic to make automated decisions about individuals.

We use Google Analytics 4 to help us understand how people use the Clemorton website. This can provide information such as which pages are visited, how visitors arrive at the site, general device and browser information and approximate geographic information.

Google Analytics is only enabled with analytics storage after you choose Accept analytics through our cookie controls.

Our lawful basis for using analytics cookies and associated analytics information is your consent.

You can reject analytics when you first visit the site or change your choice later using Cookie settings in the website footer.

We do not use Google Analytics on this website for advertising personalisation.

Google may process information using infrastructure outside the UK. Where international transfers of personal data take place, Google provides contractual arrangements and other safeguards intended to protect that information in accordance with applicable data protection requirements.

Cookies are small pieces of information stored on your device by a website.

The Clemorton website uses essential storage where necessary for the operation of the site and for remembering choices such as your cookie preference.

Google Analytics cookies are optional and are not enabled unless you accept analytics.

If you accept analytics, Google Analytics may use cookies including _ga and related _ga cookies to distinguish visitors and maintain information about website sessions.

Analytics cookies can remain on your device for varying periods, with some lasting for up to two years unless they are deleted earlier.

You can withdraw your consent at any time through Cookie settings in the footer. If you reject analytics after previously accepting it, the website is configured to remove the Google Analytics cookies it has set.

If you make an enquiry that does not lead to a client relationship, we will normally retain the relevant correspondence for up to 24 months after our last meaningful contact.

We may retain information for longer where there is a legitimate business or legal reason to do so.

If an enquiry develops into a client relationship, relevant information may become part of our client and business records and will be retained in accordance with the requirements applying to those records.

User and event data within our Google Analytics property is configured to be retained for 14 months.

We do not sell personal information.

We may use trusted service providers to operate our website, communications and business systems. Those providers may process information on our behalf where this is necessary to provide their services.

Google provides our website analytics service where you have consented to analytics.

We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

Depending on the circumstances, UK data protection law gives you rights over your personal information. These may include the right to ask us for access to your information, to correct inaccurate information, to have information erased in certain circumstances, to restrict or object to certain processing and, where applicable, to receive information in a portable format.

Where we rely on your consent, you can withdraw that consent at any time. Withdrawing consent does not affect processing that was lawful before it was withdrawn.

To ask us about your information or exercise your rights, contact enquiries@clemorton.co.uk.

You also have the right to raise a concern with the UK Information Commissioner's Office if you are unhappy with how your personal information has been handled.

We may update this policy if the way we use information or the services on our website change. The latest version will always be available on this page.